Privacy policy
Updated: December 27, 2023
Learning English with James is a subsidiary of The Viridian Group LLC.
Protecting your privacy and personal information
Learning English with James is committed to protecting your privacy and any personal information you may share with us while using our website. This policy describes why and how we collect personal information about you and your visit, how we use it and how we keep it secure. We may adjust our policy occasionally by updating this page.
By visiting our website you agree to our privacy policy. If you have any questions please contact us at: james@learnwj.com
Who we are:
Learning English with James is an independent online teaching site created by James Mutch. We are based in the United States of America and you can contact us by email: james@learnwj.com
How we collect information from you
Most of the personal information we process is provided by you when you:
Sign up to become an ADVENTURER member.
Book a lesson or a talk
Complete a form
Use a form to contact us
We may also receive personal information indirectly via:
Our website
Our email campaigns
Our social media channels - YouTube and Instagram.
Our third-party payment provider Square.
What information we collect from you
Website: We collect your IP address when you use our website. This data is anonymized before being used for analytics processing (see Cookies below).
Direct sign up: If you choose to become an ADVENTURER member we will collect your email address and consent for receiving direct marketing.
Bookings and forms: If you complete our forms we will collect information from you to create content for the website. This includes contact details such as your email address, and sometimes your name if you book an online lesson.
How your information is used
We use your information to:
Send you emails when you subscribe to our free membership
Send you our email newsletter
Ask you to participate in surveys
Send you information you may have requested
Analyze how our website is used and by whom
Process our forms when submitted by you
We will not contact you for marketing purposes unless you have given us your consent or we believe you have a legitimate interest in the content. You can unsubscribe by clicking the link at the bottom of the email, or email us at james@learnwj.com.
How your information is stored
We may collect and store your information via third-party data processors including Squarespace, Teachable and Google.
We will hold your personal information on our secure systems for as long as is necessary for the relevant activity or as specified in our Data Retention Policy. We review and manage our data retention periods on a regular basis.
Following the data retention period any information we hold will be erased from our systems, including the third-party processors we use.
Who has access to your information
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law. Within Learning English with James information access rights are managed and subject to role-based need.
Cookies
We use cookies to help our site run effectively and provide the best experience when you visit our website. A cookie and similar technologies are small files or pieces of text that download to your device when you accesses our website.
Learning English with James uses two types of cookies:
Functional and required cookies: These are always used and allow Squarespace, our hosting platform, to securely serve this website to you. They are necessary so you can navigate and use key features on our website. For example remembering your video player preferences and showing when you've ‘liked’ content.
Analytics and performance cookies: These are used to collect information about how you interact with our site. These cookies are only used when you acknowledge our cookie banner.
For more information read our Cookie Policy.
For website visitors
Our website is hosted by Squarespace. Squarespace collects personal data when you visit our website including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs this data to run our website and to protect and improve its platform and services. Squarespace analyses this data in a de-personalized form.
For form submissions
When you submit information to Learning English with James we collect the data you submit so we can track and respond to your submissions. We share this information with Google Workspace for storage.
Marketing emails
We will send you emails if you have subscribed to our free membership and/or signed up to receive our newsletters. You can unsubscribe by clicking the link at the bottom of the email, or email us at james@learnwj.com.
Fonts
Our website uses font files from Google Fonts and Adobe Fonts. To properly display this site servers where the font files are stored may receive personal information about you including information about your browser, network, device or your IP address.
Embedded content
Pages on learningenglishwithjames.com may include embedded content from third party services, such as YouTube. Embedded content from other websites behaves as if you had visited their sites. They may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content if you have an account and are logged into the third party service.
Your data protection rights
You have the right to ask us for copies of your personal information. If you believe any information we hold about you is incorrect or incomplete, please email us at james@learnwj.com. We will correct any errors as soon as possible.
You have a right to ask us to erase your personal information. You have a right to ask us to restrict the processing of your personal data in some circumstances. For example if you no longer want to receive our email newsletter, please unsubscribe or email James@learnwj.com
You have the right to ask that we transfer the personal information you gave us to another organisation or to you, in certain circumstances.
You are not required to pay a charge to exercise your rights. If you make a request we have one month to respond to you.
If you wish to make a request please contact Learning English with James at James@learnwj.com
How to complain
If you have any concerns about our use of your personal information please contact James@learnwj.com or on our website at contact us